NDA on day one
Before we discuss your business, your data, or your internal processes, we sign a mutual Non-Disclosure Agreement. Your ideas, workflows, and competitive information stay confidential — legally, not just as a promise. We're equally happy to work under your own NDA and contracts.
Written scope of work
We never start on a verbal agreement. Every engagement begins with a detailed Scope of Work: what we will build, what we will not build, the acceptance criteria, the timeline, and the milestones. Fixed scope, fixed timeline — no surprise additions partway through.
Structured onboarding
Your first session is a focused 60-minute discovery call. We walk through your current workflow, your goals, your existing tech stack, and any constraints. You leave with a clear picture of what comes next — not a vague 'we'll be in touch.'
Weekly check-ins
Every week we hold a scheduled video call: what was built this week, what you can test right now, what's planned next, and any decisions we need from you. You always know exactly where your project stands.
Working demos every sprint
We ship something testable every single sprint — never a big-bang reveal at the end. You test on real devices or real data throughout development, so problems are caught early and direction can be adjusted without expensive rework.
You own everything
All source code, models, data pipelines, infrastructure configuration, and documentation are yours from day one. We use no proprietary frameworks that lock you in. On delivery you receive the full codebase, deployment runbooks, and a handoff session.
Secure by default
We work with the minimum data access a project needs. Credentials live in secret managers, never in code. We use staging environments and anonymised data during development, and for sensitive industries we operate entirely within your private infrastructure.
Sign-off before payment
Every deliverable is tested against the acceptance criteria agreed in the Scope of Work before handoff. You review and sign off before the final milestone is invoiced. There's no ambiguity about when the work is done.
30-day post-launch support
After delivery we remain available for 30 days to fix any issues that arise from our code in production, at no additional charge. You're not handed to a support ticket queue — you have direct access to the engineers who built it.